United States
- Standard: 2–5 business days
- Express: 1–2 business days
- Remote areas may require additional transit time
Shipping Information
Worldwide delivery with tracked shipping and careful packaging.
- Fast processing (1–2 business days)
- Tracked delivery via trusted couriers
- Free US shipping over $250
On this page
Delivery regions & estimates
We ship globally with trusted carriers such as DHL, UPS and FedEx. Delivery timeframes below are estimates in business days and begin once your order has been dispatched.
Canada
- Standard: 3–6 business days
- Express: 2–3 business days
- Duties/taxes may be collected by the carrier
EU & UK
- Standard: 3–7 business days
- Express: 2–4 business days
- Customs processing can extend delivery in some countries
Middle East
- Express: 3–6 business days
- Some destinations delivered via partner couriers
Asia–Pacific
- Standard: 4–8 business days
- Express: 2–5 business days
- Remote islands may require additional time
Rest of World
- Express: 4–9 business days
- Transit times vary by location and customs clearance
Note: Delivery windows exclude weekends and public holidays. Weather events, customs inspections and carrier delays can affect timelines.
Order processing
- Processing time: 1–2 business days.
- Orders placed by 12:00 (noon) ET are prioritized for same-day dispatch.
- Orders placed after the cut‑off, on weekends or holidays will be processed the next business day.
- All orders undergo verification for security and stock availability.
Shipping fees & free shipping
Live shipping rates and eligibility are shown at checkout based on your delivery address and selected service.
- United States: Free standard shipping on orders over $250. Standard from $10; Express from $25.
- Canada: Standard from $15; Express from $30.
- EU & UK: Standard from €15/£15; Express from €30/£30.
- Rest of World: Express from $30.
Surcharges may apply for oversized items, remote destinations or address corrections requested after dispatch.
Duties, taxes & import fees
- US orders: Sales tax applied at checkout where required by law.
- International orders: Import duties, taxes and fees may be collected by the carrier upon delivery, depending on your country’s regulations.
- Refusal to pay duties/taxes may result in the shipment being returned or destroyed. Any fees incurred will be deducted from your refund.
Tracking & delivery
- You will receive a shipment confirmation email with tracking once your order leaves our facility.
- Signature may be required for high‑value orders. If unavailable, the carrier may attempt re‑delivery or hold the parcel at a nearby location.
- Deliveries are made Monday–Friday. Weekend delivery is available in select areas and services.
Address restrictions
- We cannot ship to P.O. Boxes, APO/FPO or freight forwarders for certain items. Use a physical residential or business address.
- Please ensure your address and contact number are accurate to avoid delays.
- We do not ship to sanctioned or restricted destinations.
Order changes & cancellations
- Contact us as soon as possible at [email protected] to request changes or cancellation.
- We can amend orders before dispatch only. After dispatch, re-routing or address corrections may incur a carrier fee.
Failed, lost or damaged parcels
- If your parcel is marked delivered but not received, contact us within 7 days of the delivery scan.
- For damaged items, retain all packaging and provide photos within 7 days.
- Unclaimed, refused or undeliverable parcels may be returned. Shipping fees and any additional carrier charges will be deducted from refunds.
Preorders & split shipments
- Preorder items ship as soon as they arrive. Estimated dates are shown on the product page.
- Orders containing both in‑stock and preorder items may ship separately at no extra charge.
Frequently asked questions
Once dispatched, you’ll receive a tracking link by email. You can also paste your tracking number on the carrier’s website for the most up‑to‑date scans.
We can change addresses before dispatch. After dispatch, we can request a carrier re‑route in select regions; carrier fees may apply and can delay delivery.
US orders may include sales tax at checkout. International orders may be subject to import duties/taxes collected by the carrier upon delivery.
Yes. Add a note at checkout or contact Customer Care after placing your order. We use premium materials and can omit pricing on request.
Need more help? Visit our Refund & Returns page or Contact Customer Care.